Your experience
Step into Plaza Premium Lounge at Vancouver US Departures for a quiet, comfortable space before your transborder flight with 2-hour, 3-hour, or 6-hour access options.
Getting settled
After clearing the required formalities, head to Level 3 in the Transborder Departures area and follow signs toward Gate E88 to find the lounge entrance near your US departure gate.
Features
• Hours of access: Choose 2-hour, 3-hour, or 6-hour lounge access during the operating hours from Friday to Sunday.
• Lounge seating: Unwind in comfortable lounge chairs and bay seating that provide a calm space away from busy departure gates during your selected access window
• Meals and drinks: Enjoy hot dishes across Asian and American cuisines with vegetarian and gluten-free choices plus complimentary coffee, tea, soft drinks, house beer, and wine.
• Bar area: Visit the bar and Aerobar for a selection of alcoholic drinks and premium pours, at your own expense.
• Shower facilities: Make use of 20-minute shower sessions with amenities such as shower gel, shampoo, lotion, towels, and personal care items on a first-come, first-served basis with reservations at the reception desk.
• Wi-Fi and charging: Stay online with Wi-Fi and charge your devices at available charging stations throughout the lounge.
• Information and entertainment: Keep up with flight information screens and watch TV channels while you relax.
• Family and care: Access a dedicated nursing room for added comfort while traveling with young children.
• Accessibility: Benefit from a wheelchair-accessible lounge layout designed to support travelers with mobility needs.
Timings
• The lounge operates from 4:45am to 9pm on Monday to Thursday and from 4:45am to 10pm on Friday to Sunday for US-bound and transborder passengers.
Rules & restrictions
• The lounge is located inside the restricted Transborder Departures area, so only passengers who have cleared all required checks can enter.
• Shower rooms are limited to 20-minute sessions on a first-come, first-served basis, with access subject to availability.
• Your voucher will be emailed to you shortly.
• Display the voucher on your mobile phone with a valid photo ID at the starting point.
• Please check your final voucher for the starting point details & specific instructions.
Free cancellation up to 1 day before start
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