Vietnam Airport Fast Track Immigration Service for Arrival or Departure with Meet and Greet

English, Spanish, French, Italian +16Hanoi, Vietnam

Free cancellation
Instant confirmation

From

Your Experience

Enjoy a smoother airport journey with fast track immigration assistance, personal meet and greet, and multilingual support at key Vietnam airports.

Getting settled

Your dedicated airport representative meets you at the arrival or departure hall of the selected Vietnam international airport. Have your passport, valid boarding pass, and any required visa documents ready. The representative then escorts you through immigration procedures using the appropriate fast track lane for your chosen service.

Features

• Service coverage: Fast track arrival or departure assistance at Hanoi, Ho Chi Minh City, Da Nang, Nha Trang (Cam Ranh), and Phu Quoc, as per option selected.

• Meet & greet: A dedicated airport representative personally welcomes you and accompanies you through the relevant formalities.

• Fast track immigration: Use regular fast track lanes, with VIP immigration lane access included only in Premium Arrival Fast Track variants.

• Escort through procedures: Representative guides you through immigration counters and related airport procedures until immigration clearance.

• Visa & customs guidance: Get step-by-step support for visa pre-approval, arrival forms, and customs documentation where applicable.

• Family support: Infants under 12 months receive the service free of charge, provided they are registered in advance.

• Customer support: Access 24/7 multilingual assistance in English, Chinese, Cantonese, Korean, and Japanese before or during your travel.

Timings

Service availability is 24/7, including multilingual customer support and on-ground assistance, subject to airport operational schedules.

Rules & restrictions

• Service applies only to foreign passport holders on international flights.

• Vietnamese passport holders cannot use this service.

• Lounge access, porter services, and transport are not included.

Skip airport queues with Vietnam Fast Track at HAN, SGN, DAD, CXR and PQC, for one-time arrival or departure help and a calmer start or finish.
Food, drinks or bar service are not included in this fast track, so you are free to choose airport cafes or lounges that suit your taste.
Wi-Fi, workstations, TVs and magazines are provided by the airport, while fast track adds 24/7 multilingual support if you need help.
Nap rooms, showers, family areas or prayer rooms are not part of this service; instead, enjoy a dedicated escort through immigration procedures.
Choose the level that suits you, from Standard fast track to Premium with VIP lanes, plus special VIP and Super VIP options at Cam Ranh departures.

Included

Fast track arrival or departure assistance at selected Vietnam international airports [as per option selected]
Personal meet and greet by a dedicated airport representative
Fast track immigration processing via fast track lanes
Escort service through airport procedures until immigration clearance
Guidance for visa pre-approval, arrival and customs forms
Free service for children under 12 months (registration required)
24/7 multilingual customer support (English, Chinese, Cantonese, Korean, Japanese)

Not included

Official Visa Stamping Fees, Visa Approval Letters, or Government Airport Taxes
Porter services, luggage handling, or baggage claim assistance
Hotel transfers or ground transportation between airport terminals
Lounge access
USD 25 window fee for changing Visa On Arrival (if applicable)

Choose your option

21 options

Check availability on Headout

Meeting and pickup

Pickup details

Your voucher will be emailed to you shortly. Display the voucher on your mobile phone with a valid photo ID at the starting point. Please check your final voucher for the starting point details & specific instructions.

Good to know

Voucher format: Bring your booking confirmation in the format stated on your voucher.
Photo ID: Bring a valid photo ID such as a passport or government ID; the name must match your booking.
Boarding pass: Carry your same day international flight boarding pass for fast track service.
Passport type: Ensure you travel with a foreign passport, as the service is not available for Vietnamese passport holders.
Outside food and drinks: Outside food and drinks are not permitted as this service does not include lounge access.
Lounge use: You cannot use any airport lounge as part of this fast track service.