Side Green Canyon, Waterfall and Baby Lions with Mosque Visit

IMPORTANT: The time shown on your booking voucher (e.g. 08:30 or 09:30) indicates the scheduled activity start time and may not be your hotel pickup time.

Hotel pickup times vary depending on your hotel's location, traffic conditions and route planning. Your pickup may be scheduled earlier than the time shown on your voucher.

Your exact pickup time will be confirmed one day before the activity.

Please be ready at the HOTEL SECURITY GATE (vehicle entrance/exit) at least 10 minutes before your confirmed pickup time. Do not wait at the reception, lobby or hotel building entrance.

Please keep your phone switched on and reachable during the pickup period.

Transfer vehicles may occasionally be delayed by traffic or previous hotel pickups. If your vehicle has not arrived within 5–8 minutes after your confirmed pickup time, please contact us immediately.

Guests who are not present at the confirmed pickup location and time, or who cannot be reached by phone, may be considered a no-show.

Please note that slight delays of up to 5 - 7 minutes may occur due to traffic conditions. If your transfer has not arrived within this timeframe, we kindly ask you to contact us for immediate assistance.