Q. How is the ticket provided? A. Once your reservation is confirmed, you’ll receive a booking number. On game day, use this number to print your paper ticket at a self-service kiosk at Jamsil Baseball Stadium. You must print a physical ticket — entry is not allowed with just the booking number or app. Instructions for using the kiosk are sent via email and included in the guidebook.
Q. Is there a guide or in-person meeting? A. No, this is a self-guided experience. Your game ticket must be printed at the kiosk using the booking number. The guidebook is delivered digitally as a PDF file via email and app.
Play in Seoul offers a one-of-a-kind baseball guidebook to help you enjoy the game like a local. We’ll provide step-by-step instructions on how to pick up your ticket — including how to get from Sports Complex Station to the ticket kiosk and how to use it. The guidebook provides a full introduction to Korean cheering culture, including chants for fan-favorite players (in English). Discover must-try ballpark foods with our recommended menu guide.
If you exit through Exit 5 at Sports Complex Station (Line 2, Line 9), you can receive your tickets and enter. Detailed instructions will be provided in the guidebook.
For a full refund, cancel at least 24 hours before the scheduled departure time.
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