Your experience
Explore Heidelberg's Old Town, castle views, and riverside on a 24/7 self-guided city exploration game via the Questo app.
Getting started
Download the Questo app in advance, create your account using the same email as your purchase, and make sure your smartphone is fully charged. On arrival in Heidelberg, open the mobile Questo city game and access your Heidelberg city route directly on your phone. Start the self-guided experience whenever you like, then follow the on-screen directions outdoors.
What to expect
Heidelberg city route
This self-guided city exploration game leads you through Heidelberg's Old Town, along the River Neckar, and to viewpoints with Heidelberg Castle in sight. You move at your own pace, solving tasks on your phone as you explore areas around the Alte Brücke and nearby streets.
Features
• Heidelberg Castle views appear along the route, giving you changing perspectives of the hilltop fortress while you continue the open-air gameplay outside.
• The game route includes the Alte Brücke, Heidelberg's Old Town, and stretches by the River Neckar, so you can walk across historic streets, cross the river area, and follow the waterfront to discover hidden corners.
• Access to the city exploration game on your phone through the Questo app is included, turning your smartphone into the only tool you need, with the mobile Questo city game guiding every step.
• Full availability 24/7, every day of the year, lets you choose to play early in the morning, late in the evening, or any time that suits your schedule.
• Flexible controls allow you to start, pause, and resume at your own pace, so you can stop for photos, a café break, or a longer wander through Old Town streets before continuing the game.
• The experience is self-guided open-air gameplay that helps you avoid crowds, since you decide your timing and move only with your own group in outdoor spaces.
• You have 24/7 customer support via the app, so if anything goes wrong with access or questions during the route, assistance is available at any hour.
• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.
Free cancellation up to 1 day before start
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