Marrakech Hot Air Balloon Flight & Berber Breakfast

Dear guest,

Thank you for booking with Marrakech By Air.

Pick-up locations: • Hotels: outside in front of the hotel • Residences: at the main entrance gate • Riads / Medina hotels: at the nearest accessible meeting point (details will be shared one day before excursion)

The weather forecast must be checked before confirming the pick-up time. You will receive a WhatsApp message one day before the excursion around 18:00 with your exact pick-up time and location.

❗️ Please make sure your phone number is connected to WhatsApp and check your messages. If you have not received any message by 20:00, please contact the pilot directly: +212 652 129721 or commercial manager: +212 649-349139 (Whatsapp)

❗️Please ensure your phone has internet or Wi-Fi at pick-up time so our team can reach you easily. If you have an alternative WhatsApp number, please share it with us 24h before the excursion.

Drivers can only wait 5 minutes at your pick-up spot. After that, they must leave to pick up the other customers to avoid delaying the program.

Disclaimer: All times are indicative and may vary depending on weather conditions and operational factors.

Thank you for your understanding.

Kind regards, Guest Relations Team Marrakech By Air