Your experience
See New York from its highest point and explore one of the most meaningful memorial sites in the world—all with convenient, time-saving entry.
Getting started
Arrive at One World Observatory and follow signs to the main entrance. Present your ticket and ID for validation and proceed through the security check. Use skip-the-box-office access to head straight to the elevators. Visit the 9/11 Memorial & Museum at your chosen time and follow the entry lane for security screening.
What to expect
One World Observatory
A sky-high observation deck known for unmatched 360° views from the tallest building in the Western Hemisphere.
Features
• SkyPod Elevators: Climb 100+ floors in under a minute.
• See Forever® Theater: Immersive audiovisual reveal of the skyline.
• City Pulse: Local ambassadors share stories and city insights.
• Horizon Grid: A dynamic display showcasing moments from NYC’s history.
9/11 Memorial & Museum
A powerful tribute site known for honoring victims, survivors, and first responders of the September 11 attacks.
Features
• Twin Reflecting Pools: Memorial fountains built where the original towers once stood.
• Survivor Tree: A living symbol of resilience and renewal.
• Exhibits and artifacts: Stories, photographs, and recovered items honoring the lives lost.
• Memorial Glade: A space dedicated to rescue and recovery workers.
• Your voucher will be emailed to you instantly.
• Please display the same at each ticket redemption point along with a valid photo ID.
Ticket redemption points
One World Observatory
• Show your ticket at One World Observatory.
• Address: 117 West St, New York, NY 10007, United States.
Get directions to the redemption point
9/11 Memorial & Museum
• Redeem your ticket at 9/11 Memorial & Museum.
• Address: 180 Greenwich St, New York, NY 10007, United States.
Get directions to the redemption point
Every year
2
Free cancellation up to 1 day before start
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