SimilarTours is committed to making the comparison of tours and activities accessible to everyone, including users who rely on assistive technology or who experience the web in non-standard ways. This statement explains our goals, what we've done, what we know is still imperfect, and how to reach us when something doesn't work for you.
Standard we target
We target conformance with the Web Content Accessibility Guidelines 2.2 Level AA. We also follow the additional EU Accessibility Act requirements that take effect in June 2025 for products sold in the EU.
What works today
- Every page can be navigated with a keyboard alone, including the search bar, tour results pagination, and the partner booking redirect.
- A "Skip to main content" link is the first focusable element on every page so screen-reader users don't have to tab through the header on every navigation.
- Every interactive element has a visible focus indicator.
- All clickable targets meet a minimum 44x44 pixel touch area, matching the WCAG 2.2 AAA target-size requirement.
- Body text starts at 16 pixels and is built with relative units so users can zoom to 200% without horizontal scroll.
- Animations and transitions collapse to near-zero duration when
prefers-reduced-motion: reduceis set in the operating system. - The site is fully responsive at 375, 768, 1024, 1440, and 1920 pixel viewports - the same set of features is available at every size.
- Every page sets
html lang="en"so screen readers pronounce text correctly.
Known limitations
- Tour content (titles, descriptions, images, prices) comes from our travel partners. When a partner provides image alt text that's missing or imprecise, that comes through unchanged. We can't fix the upstream source.
- Our partner's booking flow opens on the partner's own site (e.g., viator.com). Their accessibility is governed by their own policies; we have no control over it.
- Multi-language support (beyond English) is on our roadmap but not yet shipped. Until it ships, automatic translation tools (Google Translate, browser translate) are the best non-English experience.
How we test
- Automated checks via
axe-corerun in development on every page; we ship with zero high-severity violations on our marketing, search, and tour pages. - Manual keyboard walkthrough on each release across the search → tour detail → book flow.
- Manual screen-reader smoke test (VoiceOver on macOS / iOS, NVDA on Windows) on the same flow.
Report a problem
If you hit a barrier on SimilarTours that isn't covered above, we want to hear about it. Email hello@similartours.com with as much detail as you can share - what you tried, what happened, what device and assistive technology you were using. We'll respond within 5 business days.
Recourse
If our response isn't satisfactory, you can escalate via the appropriate national accessibility regulator - for example, the European Commission's Strategy for the Rights of Persons with Disabilities in the EU/EEA, the ADA in the United States, or the Equality and Human Rights Commission in the United Kingdom.