Safety with a smile.
We use top-of -the line safety gears, and all our guides are professionally trained, ensuring you feel secure while still having the time of your life.
You will then be fitted with your safety gears such as helmet, gloves etc. A trained guide will explain how to zip, brake and land. There are three lines and a bridge. The largest line is 1000ft. You will zip across the river down the stream.
For guest being pickup at the hotel, the driver will meet you at the hotel lobby. The driver will have the company sign (Rio Nuevo Village). This allows easier identification. For the guest being pickup at the Port or Island Village the driver will have the company sign (Rio Nuevo Village).
For a full refund, cancel at least 24 hours before the scheduled departure time.