9/11 Memorial & Museum Tickets

Your experience

Visit the 9/11 Memorial & Museum with timed entry, access to the Memorial plaza, and options for guided tours, Ground Zero walks, and mobile audio.

Getting started

Use your 9/11 Museum timed-entry ticket to pass security at the 9/11 Memorial & Museum and enter at your scheduled time. Once inside, you can connect to the free Wi-Fi and begin exploring the Museum's current exhibitions. If you have a guided option or immersive DEX mobile audioguide, you will follow your guide or set up the audio on your iPhone before continuing.

What to expect

9/11 Memorial & Museum

Explore the Museum and the surrounding Memorial plaza, including the Survivor Tree and Memorial Glade, reflecting on the events and legacy of September 11.

Features

• Walk the 9/11 Memorial plaza, visit the Survivor Tree, and continue to Memorial Glade, spending time at these key outdoor spaces dedicated to remembrance and resilience.

• Inside the 9/11 Memorial Museum, use your timed-entry ticket to access the Museum's current exhibitions at your reserved time, then move through the galleries at your own pace.

• Connect to the free Wi-Fi throughout the site, which supports access to digital resources and enhances your visit.

• Benefit from the included 9/11 Memorial & Museum 2 dollar service fee, which is already accounted for in your ticket price so there are no additional service charges on-site.

Ground Zero, St Paul's Chapel, and guided experiences

Some ticket options extend your visit beyond the Museum with guided walks, local experts, and multimedia support.

Features

• If you select the Ground Zero Guided Tour & 9/11 Museum skip-the-line tickets option, join a guided Ground Zero tour that includes a visit near St Paul's Chapel, then use your skip-the-line museum ticket to bypass the box-office and go directly to entry.

• Choose an option with a professional guide to have a guide present during your Museum or Memorial visit, providing background, interpretation, and structured routing.

• With the Early Access Guided Tour, follow a professional guide on a behind-the-scenes guided tour that gives you an inside look at selected areas before or beyond standard visitor flow.

• Select a variant with a local guide who has a personal 9/11 connection to hear first-hand perspectives and context as you move through Ground Zero and the Memorial.

• If you opt for the 9/11 Memorial & Museum Admission with Guided Tour, take a guided tour of the 9/11 Memorial Museum focused on key spaces, with context on the lead-up to the attacks and their continuing global impact.

• When you choose the Tickets + Immersive Mobile Audio Guide option, use the immersive DEX mobile museum audioguide in English on your iPhone, ask questions directly from your phone, and explore without needing any onsite device rental.

New York City multi-attraction access

Combine your 9/11 Memorial & Museum visit with other major New York City sights if you select a city card option.

Features

• With the three-attraction New York City pass, include the 9/11 Memorial & Museum plus two other attractions of your choice from over 100 options, such as the Empire State Building, The Edge, and Top of the Rock.

• Use the pass to coordinate your Museum visit with other landmark stops in the city, making it easier to see multiple attractions while managing costs.

Wrapping up

If you select a guided or combo option, your structured time with the guide concludes either at the 9/11 Memorial & Museum or after your Ground Zero walk, and you can then continue exploring the Museum's exhibitions or the Memorial plaza on your own. Choosing the New York City pass option lets you head on to your remaining attractions later, using the same pass for seamless entry across the city.