Private Tour Guide Mexico City: Customized Tour

BOOKING & CONFIRMATION You will get a confirmation email once your booking is completed. From this moment, your tour is confirmed: just show up at the agreed time and location (if needed, we might contact you before the tour for extra info). Please be prepared to present your booking confirmation (which can be in the electronic version on your phone) to your tour guide if requested.

DEPARTURE TIME Default departure times (which can be seen when choosing a tour date) can be also adjusted upon your request. Our guide will meet you at the agreed time and location and might need to contact you by phone, so please kindly provide a valid phone number during your booking.

DEPARTURE POINT Complimentary pick-up and drop-off are included: please indicate the exact pick-up time and location during your booking (e.g. in the "Special Requirements" field). If you cannot find this field, just reply to the booking confirmation that you get to your email with your pick-up details, message us on the platform, or call the number indicated on your booking confirmation at least 48h before the tour.

TOUR DURATION & CUSTOMIZATION The standard duration of the tour, as advertised in its description, is calculated from the moment of pick-up till drop-off. Requests for extending the duration of the tour and adding extra participants should be communicated to the Company at least 48h before the tour and will involve an extra fee.

AREA If you book the option that includes transportation, the service applies only within Mexico City. For visits outside the city (e.g., Teotihuacan, Puebla), an additional fee must be paid before the tour.

TICKETS Entrance tickets to attractions are not covered in the tour package. If you wish to have your guide accompany you to a place that requires a fee, you will be responsible for covering their entry cost.

WHAT TO TAKE WITH YOU Comfortable clothes and shoes; hat/cap, sunglasses, and sunscreen; personal travel insurance; good mood and curiosity.

LANGUAGES Most guides speak Spanish & English. Other languages available upon request with possible additional fees.

NOTES The type of vehicle used in the tour (if applicable to the tour option you book) depends on the size of your group and may include a car, 7-seater, or minivan. This tour is private: only your group will participate. The price of the tour/person depends on the size of your group.

TERMS & CONDITIONS By booking this activity ("Tour") with the tour organizer ("Company"), you ("Customer") accept to: - comply with all laws and regulations of the country (countries) where the Tour takes place; - follow the instructions of the Company and its representatives; - take all measures to procure your own safety on the Tour including, but not limited to, the use of safety devices (including face masks, seat-belts, harnesses, and helmets), obeying posted signs, and oral or written warnings from the Company's representatives regarding health and safety; - provide information about pre-existing medical conditions that may affect your ability to participate in the Tour or have a negative impact on the experience of others on the Tour; - have personal travel insurance covering injury, emergency medical expenses, and damage or loss of your personal property, valid for the whole duration of the Tour; - waive responsibility of the Company and its representatives for any personal health and property damage that may occur during the Tour; - allow the Company to use any media content created by its representatives during the Tour for marketing-related purposes.